We reserve the right, at any time and without notice to you, to add to, change, update or modify this Policy. If we decide to change our Policy, we will post a new policy on the Site and change the date at the top of this Policy. Any change, update or modification will be effective immediately upon posting on the Site and will apply to any personal information provided to us on and after the date. Therefore, we encourage you to check the date of our Policy whenever you visit the Site for any update or changes. If we make a material change to the Policy that affects how we collect, use or disclose your personal information, we will notify you the next time that you access your account at the Site.
We collect personal information from you for a variety of reasons including to deliver products and services you request, to enable your participation in online activities, and to personalize your experience on the Site. Personal information includes your name, physical address, email address, telephone number, identifiers that allow physical or online contacting or the location of you. Personal information may also include personally identifiable health or medical information including but not limited to
Our policies about the use of
your personal health information are set forth below in the Section entitled Notice of Privacy Practices Regarding
Personal Health Information.
Protecting Your Personal Information
The transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site. Any transmission of data is at your risk. We recognize industry standards and employ security safeguards to protect personally identifiable information from unauthorized access and misuse. All information you provide to us is stored on secure servers. We will not disclose to third parties any personally identifiable information that you provide other than in accordance with the Terms of Use, without your consent, necessary to provide services you have specifically requested. Once we have received your information, we will use industry standard procedures and security features to try to prevent unauthorized access to that information.
These policies govern the collection, use and disclosure of information we collect from you. The information we collect is stored and processed by us on servers in Saudi Arabia. By installing the Software or using the Site you grant us access or use the Site or have installed the Software. Accessing the Site. Like most websites, we and our affiliated internet service providers may automatically track, collect and store information such as
That type of information does not reveal any personal information about you. We use this information for marketing purposes, to examine traffic to the Site, identify any misuse of the Site, and improve the Site to provide you a better experience. Cookies & Tracking Codes. A cookie is a small data file that is sent to your browser from a web server and stored on your computer, mobile phone or other device. Cookies store information about your use of a particular website or service and are typically used to make our Site easier to use and to make services more convenient and personalized. Cookies do not damage your system. Cookies allow us to recognize you as a user when you return to the Site using the same computer and web browser, and to identify which areas of the Site you visited or customized, so that next time you visit the Site, those pages may be readily accessible.
Our third-party service providers may also use cookies to ascertain how many times you access their website and to obtain information to better personalize the content and promotions that you see on our respective websites. Some cookies are temporary, whereas others may be configured to last longer. Session cookies are temporary cookies used for various reasons, such as to manage page views. Persistent cookies are more permanent cookies that are stored on your computers or mobile devices even after you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided, and storing your preferences. Our third-party service providers may use tracking codes, which are different than persistent cookies, to gather information about your use of the Site.
You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use the Site. Creating An Account. When you create an account with us, you voluntarily provide us with your first and last names, a valid, accurate and current email address, a business name, if applicable, a user name and a password of your choice. In addition, we may collect information or documents that you add or upload to the Site for a healthcare provider. If you do not want us to store metadata associated with information or documents you upload, please make sure to remove the metadata before uploading. We will collect all personal information and any other information you provide.
We use Secure Socket Layer (SSL) communications on pages where you enter Personal information provided you are using an SSL enabled browser. If you are not comfortable providing personal information, do not create an account or use the Services.
Transactions & Communications With Us and Third-Parties. We may collect and retain transaction details, charges, payments, full content of emails you send us, inbox content sent via our software, feedback, and other information you provide. We may request additional documents to verify identity or authority. We may display your name when you send communications through the Site.
Account Settings:
Your account settings allow you to manage your privacy and choose what to share. Other than information required to create an account or manage it.
Password:
Use a strong password. You are responsible for all actions under your account. Do not share your password. If compromised, notify us and change it immediately.
Sharing Information:
You may share information with service providers on the Site at your own risk. Information disclosed via email or similar channels may become public.
We may use and disclose your medical records only for treatment, payment, and healthcare operations.Treatment: providing, coordinating, or managing healthcare services, e.g., referral from a primary care doctor to a specialist.Payment: obtaining reimbursement, confirming insurance coverage, billing and collections.
Healthcare operations: running and improving the site and services, evaluations, reviews, and cost management.
The following uses and disclosures require your prior written authorization, which you may revoke in writing except to the extent already relied upon:
You may have these rights regarding your personal health information:
If you paid “out of pocket” in full and request non-disclosure to a health plan for those services, we will accommodate unless disclosure is required by law. We are legally required to maintain privacy and provide this notice.
Except as stated in this Policy, we use reasonable safeguards to keep personal information private and do not share it with third parties unless:
Your personal information is stored on secure servers in Saudi Arabia. Despite safeguards, no system is infallible. Use of shared computers may expose some information.
Log into your account to review or edit your profile. You may request deletion of some or all personal information, subject to legal or compliance retention. Deleted data may remain in archives. We may retain anonymized usage data. We cannot force third parties to delete information shared
We do not knowingly collect data from persons under 18 or allow them to create accounts. Only a parent or legal guardian may create an account for a minor and submit their data. We may remove data submitted in violation of this rule.
You may contact us via the Contact Us form with your name, contact details, and a clear description of your request or concern.